The Role

This is an outbound sales role. But it’s not the kind where you read from a script and hope for the best.

As a Client Development Representative, you’ll be the first person potential clients hear from. Your role isn’t to close deals - it’s to start genuine conversations. You will reach out to pharmaceutical companies across Europe and Asia-Pacific, connect with the right people, earn their attention, and hand off well-qualified opportunities to the Account Executive team.

Here’s why this domain is worth learning: pharmaceutical serialisation is a legal requirement that affects every drug moving through a supply chain in Europe and Asia-Pacific. When it breaks down, products can be pulled, shipments fail compliance, and manufacturers face regulatory action. The companies this team supports want to prevent exactly that - and they’re looking for partners who understand the stakes. It’s a niche that rewards people who are genuinely curious about how complex systems work.

The client base spans Western Europe and Asia-Pacific, so outreach happens in English as the default

Full training is provided. What matters most is discipline, a structured approach, and the confidence to drive outbound activity at volume.

What You Will Do

Open doors through outbound outreach

• Conduct structured outbound calls to pharmaceutical manufacturers, CMOs, and distributors across Europe and APAC - you’ll build pipeline through volume outreach, and you’ll be comfortable with that rhythm

• Connect with decision-makers - supply chain managers, compliance leads, senior executives - via phone, email, and LinkedIn

• Lead conversations that focus on understanding their challenges, not pitching right away

• Book qualified discovery meetings for the Account Executive team

Map the market

• Research target accounts: who they are, what regulatory pressures they face, and whether they’re a genuine fit

• Follow up on inbound leads from webinars, events, and marketing campaigns

Keep the pipeline honest

• Log every interaction in Zoho CRM - calls, emails, outcomes, next steps - clearly and consistently

• Prepare concise briefing notes for Account Executives before each meeting

• Share weekly performance reports with activity data and observations from the field

Your First 30 Days

In your first four weeks, you’ll shadow live calls, complete serialisation and compliance training, and build your first target account list. By the end of week six, you’ll be running outreach independently, with a full pipeline under your name.

What They Are Looking For

No padded lists, no "nice to haves." If it’s listed, it matters.

• Minimum experience in outbound B2B: SDR, BDR, telesales, or any role where you were regularly the first point of contact

• Fluent English - your primary working language for outreach, briefings, and reporting

• Fluent German - calls to German -speaking clients happen regularly;

• Structured outreach discipline - you’re comfortable driving high-volume activity and you understand why the numbers matter

• CRM experience - you have logged and managed outreach activity in any CRM and you understand why accurate data matters

• Active listening - you ask focused questions and genuinely use the answers

• Based in Poland - This is a hybrid set up, and you’ll occasionally be expected to visit the office in Warsaw. You’ll need to be reliable and comfortable working in a remote environment.

What Is on Offer

• B2B agreement with base salary 8.000 PLN + VAT and On-target earnings (OTE): 15,000 PLN gross/month - commission tied directly to qualified leads and meetings booked

• Annual performance bonus

• Clear promotion path to Senior CDR within 12-18 months, with defined milestones - not a vague gesture toward the future

• Full onboarding on pharmaceutical serialisation and compliance - no industry background needed

• A small team where your contribution is seen and recognised directly

The Hiring Process

Fast, transparent, and straightforward - here’s exactly what to expect:

1. Application review - Every CV is read. You’ll hear back within 5 business days.

2. Skills interview (45-60 min, video) - A real outreach scenario walkthrough and a structured discussion of how you approach cold calling, objections, and pipeline prioritisation.

3. Final conversation (45 min, with CCO) - Working style, performance mindset, and mutual fit.

4. Offer - Written offer within 3 business days of the final interview.

Everyone who reaches the skills interview stage receives personal feedback - regardless of outcome.

From application to offer: typically 2-3 weeks.

What Will Be Assessed

No trick questions, no pharma knowledge quiz. Here’s what the interviews are really looking at:

• Outreach logic - How you identify, prioritise, and approach cold targets

• Objection handling - What you do when a prospect pushes back or goes quiet

• Pipeline discipline - How you manage volume and keep CRM records genuinely useful

• Communication - How clearly you explain something complex, and how well you listen before responding

• Self-management - How you track your own performance and what you do when results dip